Did you get my order? I didn't get a receipt...

Check your email--check the spam and junk folders too, sometimes they end up there. IF you do not have an email invoice/receipt, chances are the order did not complete. If you are still unsure, contact us with details on the First and Last name you used to make the possible order and we will look it up for you. 


How long will my item take to ship?

All orders take 2-3 business days to process and will arrive within 3-5 business days following processing. 


How must are shipping charges?

Shipping is roughly $8.95. 


What is the status of my order? Did it ship yet?

Once your order ships, you will receive an additional email with tracking information for your package. You will know the moment your item leaves our shipping facility and can tract it from our door to your door. 


Where can I buy more Andrea Schroder products?

Our site, andreaschroder.com, has all of our products. You can also purchase select products on Amazon!


If you still have questions that have not been addressed here, please contact us at the following email address: